Last Updated: 1 January 2026 Compliant with Malaysia PDPA 2010 Language: Malay (ms-MY)
PDPA Compliant | Data Security Guaranteed

Privacy Policy mpored – Personal Data Protection for Malaysian Members

Your privacy is not merely a legal obligation to us — it is a commitment we uphold with the utmost seriousness. This document transparently explains how mpored collects, uses, stores and protects the personal data of our members in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010.

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Mpored's Privacy Commitment

Your personal data is collected solely for the stated purposes, stored securely, and will never be sold to third parties for marketing use.

Fully compliant with Malaysia's PDPA 2010

Mpored's Six Data Protection Principles

How we keep your personal data safe and respected at all times

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Banking-Grade Encryption

All personal data and financial transactions of mpored members are protected with 256-bit SSL encryption — the same security technology used by leading Malaysian banking institutions such as Maybank and CIMB.

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No Data Sales

Mpored has never and will never sell, rent or lend members' personal data to any third party for marketing or commercial purposes without your explicit consent.

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Malaysia PDPA Compliance

Mpored's Privacy Policy is designed and updated to fully comply with Malaysia's Personal Data Protection Act (PDPA) 2010 — the primary legislation governing personal data protection in Malaysia.

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Full Transparency

We clearly explain what data is collected, why it is collected, how it is used and how long it is retained. There are no hidden terms or undisclosed data collection practices.

Your Privacy Controls

As an mpored member, you have the right to access, correct, delete and restrict the use of your personal data at any time. Requests will be processed within 14 business days.

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Responsible Data Disposal

When data is no longer needed for the purpose it was originally collected, mpored will delete or destroy it using secure, non-recoverable methods.

Table of Contents

This policy complies with Malaysia's PDPA 2010 and was last updated on 1 Jan 2026.

Important Note: This Privacy Policy explains mpored's privacy practices and your rights as a member. By registering and using the mpored platform, you agree to the collection and use of your information as described in this policy. If you do not agree, please do not use our services.

1

Privacy Policy Introduction & Scope

Mpored ("we", "the Platform") is committed to protecting the privacy and security of personal data for all members using our online betting platform at mpored.ws. This Privacy Policy has been drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best-practice privacy principles.

This policy applies to all mpored platform users, including website visitors, registration applicants, registered members, and former members. It covers all personal data collected through mpored.ws, the mpored mobile app, and any of our official communication channels.

Definition of Personal Data: In the context of this policy, "personal data" refers to any information that can be used to identify you directly or indirectly — including your name, identification number, address, phone number, email address, financial information and online behavioural data.
2

Types of Personal Data We Collect

Mpored collects various types of personal data depending on how you interact with our platform. The following are the categories of data we collect:

Identity Data Full name, date of birth, MyKad/passport number, gender
Contact Data Email address, phone number, residential address in Malaysia
Financial Data Bank account details, e-wallet information (TnG, GrabPay, Boost, ShopeePay), deposit & withdrawal records in RM
Platform Activity Data Slots game history, football betting, live casino, e-sports, win/loss records
Technical Data IP address, device type, operating system, login session data, general location
Communication Data Live support chat transcripts, emails sent to mpored, user feedback

Mpored does not collect sensitive personal data such as health information, religious beliefs or political views unless specifically required and with your explicit consent.

3

Purpose of Personal Data Collection

Mpored collects and processes your personal data only for the following legitimate and stated purposes. We will not use your data for any other purpose without informing you in advance:

  • Account Registration & Verification: To verify your identity, process your mpored account registration, and comply with Know Your Customer (KYC) requirements.
  • Financial Transaction Processing: To process deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks), as well as fund withdrawals in Malaysian Ringgit (MYR).
  • Platform Service Provision: To manage your account and enable access to slots, Live Casino, Malaysia Super League and EPL football betting, and e-sports.
  • Customer Support: To assist you with enquiries, complaints and technical issues via live chat and email in Bahasa Malaysia.
  • VIP & Bonus Programme Management: To manage VIP membership, calculate rewards and cashback, and process promotional offers.
  • Fraud Prevention & Security: To detect and prevent fraudulent activity, money laundering, and security breaches.
  • Legal Compliance: To fulfill legal obligations under Malaysia's PDPA, anti-money laundering (AML) regulations, and other applicable regulatory requirements.
4

How mpored Uses Your Personal Data

The personal data we collect is used in the following ways to deliver the best experience to mpored members across Malaysia:

When you make a deposit via Touch 'n Go eWallet or DuitNow, your transaction details are recorded to ensure funds are credited to your mpored account accurately and promptly. These records are also required for account statements and internal financial auditing purposes. Every ringgit going in and out of your account is logged precisely — this protects your interests in the event of any transaction dispute.

Your gaming activity data — whether you play slots, enjoy Live Casino, place football bets on the Malaysia Super League or EPL, or follow e-sports betting — is used to manage your account, calculate VIP points and ensure bonuses are awarded correctly. This data also helps mpored's technical team identify and resolve issues more efficiently.

Responsible Marketing: mpored may use your email address and phone number to send promotional notifications, bonus offers, and relevant platform updates. You can opt out of marketing communications at any time by using the "unsubscribe" option in our emails or by contacting customer support.
5

Sharing Data with Third Parties

Mpored takes this commitment very seriously: we will never sell your personal data. However, in the course of operating the platform, there are certain situations where data must be shared with specific parties:

  • Payment Provider: Minimum required transaction data is shared with payment service providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX to process your deposits and withdrawals. All these providers maintain their own privacy policies and are subject to strict data security standards.
  • Game Software Providers: Minimum necessary data is shared with slots and Live Casino game providers to enable access to their games through the mpored platform.
  • Regulatory Authorities: mpored may be required to disclose data to Malaysian authorities when mandated by law, including court orders, criminal investigations or regulatory compliance requirements.
  • Security & Anti-Fraud Services: Technical data (such as IP addresses and behavioural patterns) may be shared with security service providers to prevent fraud and protect all members.

All third parties that receive data from mpored are required to maintain its confidentiality and use it solely for permitted purposes.

6

Data Security & Retention

Mpored implements a range of technical and organisational security measures to protect your personal data against unauthorised access, misuse, disclosure, alteration, or destruction:

1
Data Encryption in Transit All data transmitted between your device and mpored's servers is protected with TLS 1.3 and 256-bit SSL encryption — the same security standard used by Malaysia's leading banks.
2
Data Encryption at Rest Sensitive data such as financial information and identification numbers is stored in encrypted form within mpored's secure databases. Even in the event of a hypothetical breach, this data cannot be read without the decryption key.
3
Internal Access Controls Only authorised personnel may access members' personal data, and only to the extent required for their role. All access is logged and continuously monitored.
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Regular Security Audits mpored conducts regular internal and external security audits to identify and address potential vulnerabilities before they can be exploited.

Data Retention Period:

  • Active account data: Retained for the duration of your active membership.
  • Financial transaction records in MYR: Retained for 7 years in accordance with Malaysian legal requirements.
  • Customer support communication logs: Retained for 2 years.
  • Login and session data: Retained for 90 days.
  • After account closure: Data is deleted within 90 days, except where retention is required for legal compliance.
7

Your Rights as a Data Subject Under the PDPA

Under Malaysia's Personal Data Protection Act (PDPA) 2010 and mpored's privacy commitments, you have the following rights regarding your personal data:

Right of Access

Request a copy of all personal data we hold about you. Requests will be processed within 14 business days.

Right to Rectification

Request the correction of inaccurate or incomplete data at no charge.

Right to Erasure

Request the deletion of your personal data under certain circumstances — subject to our legal obligations.

Right to Restriction

Opt out of having your data used for direct marketing at any time, with no reason required.

Right to Data Portability

Request your data in a structured, machine-readable format for transfer to another service.

Right to Object

Object to the processing of your data in certain circumstances, including automated profiling.

To exercise any of the above rights, please contact mpored's Data Protection Officer (DPO) by email: [email protected]. We will process your request within 14 business days.

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Cookies & Tracking Technologies

The mpored platform uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and maintain the security of your login session.

You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect the functionality of the mpored platform.

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Links to Other Websites

The mpored platform may contain links to third-party websites or services — including payment providers such as Touch 'n Go eWallet, Maybank2u and CIMB Clicks — which operate independently of mpored.

Mpored's Privacy Policy does not apply to those third-party websites or services. Each third-party site has its own privacy policy, and mpored is not responsible for their privacy practices. We recommend reading the privacy policy of any third-party website before providing them with your personal data.

10

Changes to This Privacy Policy

Mpored reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform improvements. Material changes will be communicated to you via:

  • A notice displayed prominently on the mpored website for at least 30 days before the changes take effect.
  • An email notification sent to the address registered to your account.
  • In-app notifications on mpored upon your next login.

The "Last Updated" date at the top of this document always reflects the current version. Continued use of the mpored platform following any amendments to this Privacy Policy constitutes your acceptance of the updated policy.

Previous Versions: You may request a copy of a previous version of the Privacy Policy by contacting our Data Protection Officer at [email protected]. We retain records of all previously published versions of this policy.
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Contact mpored's Data Protection Officer (DPO)

If you have any questions, concerns or wish to exercise your privacy rights, please contact mpored's Data Protection Officer (DPO) through the following channels:

When submitting a privacy-related request, please clearly state: your full name, mpored account number, the type of request (access, rectification, deletion, etc.) and any relevant details to help us process your request promptly.

If you believe mpored has violated your privacy rights and are unsatisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia in accordance with the procedures set out under PDPA 2010.

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Your Data Is Safe with mpored

With 256-bit SSL encryption, full Malaysia PDPA compliance, and a strict no-data-selling policy, mpored is a betting platform that genuinely puts your privacy and security first. Register today with confidence.

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